Subject Re: dbase2019 not working From Ken Mayer <dbase@nospam.goldenstag.net> Date Mon, 28 Aug 2023 21:07:23 -0700 Newsgroups dbase.getting-started On 8/28/2023 7:12 PM, JBumatay wrote: > All, > > I just started getting this error, dBASE 2019 Executable has stopped working > > It came out of nowhere. It was running. Then I shut the program down and started it later. I do not use the mentioned anti-virus ware. I use the Microsoft Defender. > > Any other ideas? I already tried re-install. I looked at the .ini too. > > > Also, I thought I would download any updates I might have missed from dbase, and Microsoft has been reporting the download file as an unknown file type. > > > > > I am reporting to Microsoft, on their page that this file is known to me. > > Feedback to Microsoft > Download you are reporting: > https://www.dbase.com/downloads/dBASE201900b2618Full20200218.exe > > Copied from their report page for example: > > Please select an option > > I think this is a safe website > I am the owner or representative of this website and I want to report an incorrect warning about this website > > Language used for the download: > English > Language used on the website: > Enter the characters you see > New  |  Audio > Visual Challenge > > Their return page reply: > > Thank you for submitting your feedback. > > Me: I am wondering if the Microsoft safety mechanisms are now flagging all files that they do not know and triggering this issue with not allowing the executable to run. > Please see my post about the error message you were reporting. Search the web for that (Windows Exception 0xc0000094). The following are a set of instructions that may be useful. Do one at a time ...: SOPHOS Network: If the client is using SOPHOS, try having them turn off the networking software, and see if dBASE (or the executable if using a deployed dBASE executable) loads. Internet Connection: be sure that your internet connection is solid, because Windows 11 itself uses OneDrive for a lot of things and dBASE has some files installed on OneDrive by default. OneDrive assumes an internet connection and not having one may cause some issues. Windows Safe Mode: And one more before starting the list below -- Windows "Safe" mode: Microsoft introduced a /S ("safe") mode in the Operating System which prevents applications not created by Microsoft or not sold on their Microsoft Store from running. You should check to see if you are using that mode, and if so, turn it off. https://support.microsoft.com/en-us/windows/switching-out-of-s-mode-in-windows-4f56d9be-99ec-6983-119f-031bfb28a307#WindowsVersion=Windows_11 For Windows 10: https://www.howtogeek.com/679729/how-to-exit-safe-mode-on-windows-10/ The instructions below assume the issue is with dBASE itself. However, similar issues will occur for a deployed executable (myapp.exe …). 1) Try rebooting the computer after the install. This clears out anything that was in memory, which may be causing an issue. 2) Turn off your Antivirus software, and see if dBASE will start. While most A/V software will warn you that a program was blocked, sometimes it doesn't. If that solves the issue, you may want to communicate with the A/V software company, and request that "PLUS.exe" from dBase, LLC be placed on the trusted list for their software. 3) Turn off the Firewall software, similar to step 2. The following all assume that dBASE is not running when you do them: 4) Using Windows File Explorer, navigate to: C:\Users\<user_name>\AppData\Local\dBASE\dBASE2019\Bin If you cannot see anything under “AppData” etc. you may need to go to the username folder, and then in the toolbar at the top of the File Explorer, click “View”, on the right is a checkbox for “Hidden items” – check it. You should now see “AppData” and can navigate from there. In the folder above find the file “PLUS.INI” and rename it to something like “old_PLUS.ini”. Try restarting dBASE. 4a) If the issue is with a deployed executable (“MyApp.exe” that is a dBASE executable): For a deployed application (one that is deployed on a customer’s computer using the dBASE runtime engine rather than dBASE’s developer’s environment), the path to the folder will be different, based on how it was deployed. For example: C:\Users\<user_name>\AppData\Local\<business_name>\<executable_name> Where everything in angle brackets (<>) needs to be replaced appropriately. The name of the .ini file will match the name of the executable as well (“myapp.exe” will have a .ini file named “myapp.ini”). Rename the .INI file as shown in “4” above, and then try restarting the executable. 5) Perform a complete uninstall of dBASE, and reinstall. This is not as simple as running the uninstall program that comes with dBASE, however that is the first step. Once you run the Uninstall option, then do the following: Using Windows File Explorer (see 4 above if you can't see "AppData" or other "hidden" folders) C:\Users\<user_name>\AppData\Local\dBASE     Delete the dBASE2019 folder.   C:\ProgramData\dBASE     Delete the dBASE2019 folder. C:\Program Files (x86)\dBASE    Delete the dBASE2019 folder.   C:\Users\Public\Documents\dBASE\    Delete the dBASE2019 folder. C:\Users\<user_name>\OneDrive\Documents\dBASE    Delete the dBASE2019 folder. As you can see, most software gets installed in a lot of different places. This is common for Windows apps these days. Reinstall dBASE, and restart the computer after. -- *Ken Mayer* Ken's dBASE Page: http://www.goldenstag.net/dbase The dUFLP: http://www.goldenstag.net/dbase/index.htm#duflp dBASE Books: http://www.goldenstag.net/dbase/Books/dBASEBooks.htm dBASE Tutorial: http://www.goldenstag.net/dbase/Tutorial/00_Preface.htm dBASE Web Tutorial: http://www.goldenstag.net/dbase/WebTutorial/00_Menu.htm dBASE DOS to Windows Tutorial: http://www.goldenstag.net/dbase/DtoWTutorial/00_Menu.htm