Subject Re: dbase 2019 - problem with Project Manager
From Giovanni Marchioni <g_marchioni@libero.it>
Date Sun, 19 Feb 2023 22:13:14 +0100
Newsgroups dbase.getting-started

Thanks Mike, problem solved by renaming the Plus.ini file and restarting
the pc.
Now the tabs are back in place.
Giovanni Marchioni

Il 18/feb/2023 22:26, Ken Mayer ha scritto:
> On 2/18/2023 12:23 PM, Giovanni Marchioni wrote:
>> Hi Ken,
>> thanks for replying.
>> I tried to reinstall without unistalling dBase, but the problem didn't
>> go away. ...
>> My version of dBase is not a trial, is the latest: 13.2.0 b2618.
>
> Okay, try the following in order ... stop when something solves the
> problem. This is a boilerplate document of possible fixes to things:
>
> The instructions below assume the issue is with dBASE itself. However,
> similar issues will occur for a deployed executable (myapp.exe …).
>
> 1) Try rebooting the computer after the install. This clears out
> anything that was in memory, which may be causing an issue.
>
> 2) Turn off your Antivirus software, and see if dBASE will start. While
> most A/V software will warn you that a program was blocked, sometimes it
> doesn't. If that solves the issue, you may want to communicate with the
> A/V software company, and request that "PLUS.exe" from dBase, LLC be
> placed on the trusted list for their software.
>
> 3) Turn off the Firewall software, similar to step 2.
> The following all assume that dBASE is not running when you do them:
>
> 4) Using Windows File Explorer, navigate to:
>
> C:\Users\<user_name>\AppData\Local\dBASE\dBASE2019\Bin
>
> For a deployed application (one that is deployed on a customer’s
> computer using the dBASE runtime engine rather than dBASE’s developer’s
> environment), the path to the folder will be different, based on how it
> was deployed. For example:
>
> C:\Users\<user_name>\AppData\Local\<business_name>\<executable_name>
>
> Where everything in angle brackets (<>) needs to be replaced
> appropriately. The name of the .ini file will match the name of the
> executable as well (myapp.exe will have a .ini file named myapp.ini).
>
> If you cannot see anything under “AppData” etc. you may need to go to
> the username folder, and then in the toolbar at the top of the File
> Explorer, click “View”, on the right is a checkbox for “Hidden items” –
> check it. You should now see “AppData” and can navigate from there.
>
> In the folder above find the file “PLUS.INI” and rename it to something
> like “old_PLUS.ini”.
>
> Try restarting dBASE.
>
> 5) Perform a complete uninstall of dBASE, and reinstall. This is not as
> simple as running the uninstall program that comes with dBASE, however
> that is the first step. Once you run the Uninstall option, then do the
> following:
>
> Using Windows File Explorer (see 4 above if you can't see "AppData" or
> other "hidden" folders)
>
> C:\Users\<user_name>\AppData\Local\dBASE
>     Delete the dBASE2019 folder.
>
> C:\ProgramData\dBASE
>     Delete the dBASE2019 folder.
>
> C:\Program Files (x86)\dBASE
>    Delete the dBASE2019 folder.
>
> C:\Users\Public\Documents\dBASE\
>    Delete the dBASE2019 folder.
>
> C:\Users\<user_name>\OneDrive\Documents\dBASE
>    Delete the dBASE2019 folder.
>
> As you can see, most software gets installed in a lot of different
> places. This is common for Windows apps these days.
>
> Reinstall dBASE, and restart the computer after.
>
> If none of these work, please let us know.
>
> Ken
>