Subject Re: dbase 2019 - problem with Project Manager From Ken Mayer <dbase@nospam.goldenstag.net> Date Sat, 18 Feb 2023 13:26:51 -0800 Newsgroups dbase.getting-started On 2/18/2023 12:23 PM, Giovanni Marchioni wrote: > Hi Ken, > thanks for replying. > I tried to reinstall without unistalling dBase, but the problem didn't > go away. ... > My version of dBase is not a trial, is the latest: 13.2.0 b2618. Okay, try the following in order ... stop when something solves the problem. This is a boilerplate document of possible fixes to things: The instructions below assume the issue is with dBASE itself. However, similar issues will occur for a deployed executable (myapp.exe …). 1) Try rebooting the computer after the install. This clears out anything that was in memory, which may be causing an issue. 2) Turn off your Antivirus software, and see if dBASE will start. While most A/V software will warn you that a program was blocked, sometimes it doesn't. If that solves the issue, you may want to communicate with the A/V software company, and request that "PLUS.exe" from dBase, LLC be placed on the trusted list for their software. 3) Turn off the Firewall software, similar to step 2. The following all assume that dBASE is not running when you do them: 4) Using Windows File Explorer, navigate to: C:\Users\<user_name>\AppData\Local\dBASE\dBASE2019\Bin For a deployed application (one that is deployed on a customer’s computer using the dBASE runtime engine rather than dBASE’s developer’s environment), the path to the folder will be different, based on how it was deployed. For example: C:\Users\<user_name>\AppData\Local\<business_name>\<executable_name> Where everything in angle brackets (<>) needs to be replaced appropriately. The name of the .ini file will match the name of the executable as well (myapp.exe will have a .ini file named myapp.ini). If you cannot see anything under “AppData” etc. you may need to go to the username folder, and then in the toolbar at the top of the File Explorer, click “View”, on the right is a checkbox for “Hidden items” – check it. You should now see “AppData” and can navigate from there. In the folder above find the file “PLUS.INI” and rename it to something like “old_PLUS.ini”. Try restarting dBASE. 5) Perform a complete uninstall of dBASE, and reinstall. This is not as simple as running the uninstall program that comes with dBASE, however that is the first step. Once you run the Uninstall option, then do the following: Using Windows File Explorer (see 4 above if you can't see "AppData" or other "hidden" folders) C:\Users\<user_name>\AppData\Local\dBASE     Delete the dBASE2019 folder. C:\ProgramData\dBASE     Delete the dBASE2019 folder. C:\Program Files (x86)\dBASE    Delete the dBASE2019 folder. C:\Users\Public\Documents\dBASE\    Delete the dBASE2019 folder. C:\Users\<user_name>\OneDrive\Documents\dBASE    Delete the dBASE2019 folder. As you can see, most software gets installed in a lot of different places. This is common for Windows apps these days. Reinstall dBASE, and restart the computer after. If none of these work, please let us know. Ken -- *Ken Mayer* Ken's dBASE Page: http://www.goldenstag.net/dbase The dUFLP: http://www.goldenstag.net/dbase/index.htm#duflp dBASE Books: http://www.goldenstag.net/dbase/Books/dBASEBooks.htm dBASE Tutorial: http://www.goldenstag.net/dbase/Tutorial/00_Preface.htm dBASE Web Tutorial: http://www.goldenstag.net/dbase/WebTutorial/00_Menu.htm dBASE DOS to Windows Tutorial: http://www.goldenstag.net/dbase/DtoWTutorial/00_Menu.htm