Subject Re: Bob -- Getting Your Code Organized From Ken Mayer <dbase@nospam.goldenstag.net> Date Mon, 1 Nov 2021 12:39:17 -0700 Newsgroups dbase.getting-started On 11/1/2021 12:18 PM, Bob McKinney wrote: > Hi Ken:  Re_install sounded like a good idea. I have done everything but send out carrier pigeons with NO responce from DBllc.  If someone there would just answer the phone or respond to my emails (2) It would sure help.  I even told them in my emails that I wanted to buy 2019.  I hope they haven't gone off the air. > > As I said before, I have been using a "trial version" which expires in 3 more days.  If that happens,  all of the time and energy will be for naught.  Again, I can't express my thanks enough to everyone....Bob Bob, I responded to your email to tech support. (I'm on the email list.) I don't know why you didn't get it. To install dBASE you need the dBASE installer. Go to here: http://www.dbase.com/support/updates-and-fixes/ At the top of the page you will see "dBASE(r) 2019.2 Full Release". Click that. This will open the page a bit, and show: Detailed Features and FixesFile Names: dBASE201900b2618Full20200218.exeRelease Date: 2/18/2020File Size: 316 MB Requirements: Once downloaded, run the file either via the Windows Start Menu Run Option, or by using Windows Explorer to navigate to the folder in which you saved the file and then double clicking on it. The just install directly over the previous dBASE® 2019.x version. If you encounter any errors during the installation process, please contact Technical Support. The text "dBASE201900b2618Full20200218.exe" is red. Click it. You will be asked to download it. (The browser may say something like "Would you like to save this file?") Click "Save File" (or appropriate button, depending on your browser). When it is downloaded, you will need to go to where files are downloaded by your browser -- leave the browser open for the moment. If you haven't designated a specific folder, then using Windows File Explorer, on the left side you should see "Downloads". Click that. Does the file exist there? If If it does *DO NOT RUN IT YET*. Wait ... If the file is not in the "Downloads" folder, in the browser toward the top an icon should be there showing you downloaded a file. In Firefox, this looks like a down-arrow pointing to an "in box". Click the button. It will usually show the name of the file, and also have an option to open the folder that the file was downloaded to. If you have that option, do that. Go to the folder that has the .exe file. Click *ONCE* on it. Then right click and select "Copy" from the popup menu. Go to the top level of your drive in the Windows File Explorer. Create a new folder for installers -- it should be something that you will remember. (I have one that I all "Software Patches and Updates" that I tend to use for these.) Once you create the folder, open it, and then right click in the folder and select "Paste". You have copied this to a place that you can find again in case you need it again. Now run it. This will install dBASE over the top of your current installation. Ken -- *Ken Mayer* Ken's dBASE Page: http://www.goldenstag.net/dbase The dUFLP: http://www.goldenstag.net/dbase/index.htm#duflp dBASE Books: http://www.goldenstag.net/dbase/Books/dBASEBooks.htm dBASE Tutorial: http://www.goldenstag.net/dbase/Tutorial/00_Preface.htm dBASE Web Tutorial: http://www.goldenstag.net/dbase/WebTutorial/00_Menu.htm